For Immediate Release | News Release | Updated March 19, 2020
Our commitment to our consumer-members has never been stronger.
FARGO, N.D. — A message from Cass County Electric Cooperative’s President/CEO, Marshal Albright.
To protect the health and safety of our consumer-members and employees, we are taking additional precautions to ensure the co-op is prepared to keep the lights on. Cass County Electric Cooperative has activated our emergency response plan to address the novel coronavirus outbreak-now known as COVID-19.
Cass County Electric Cooperative is taking steps now preparing in the event there is a significant impact from the coronavirus in our communities. We are focused on maintaining a healthy workforce and keeping key personnel—such as line workers and member service representatives— available so that we can continue to provide the excellent service you expect from us. As a part of your community, and as a provider of an essential service, we are determined to continue delivering the reliable power you need while helping to protect the health and safety of our employees, neighbors, and everyone around us.
The annual meeting scheduled for April 21, 2020, has been postponed.
***UPDATE - On March 19, 2020, our offices are closed to walk-in traffic due to health and safety concerns for our employees and consumer-members. This includes our service centers in Arthur, Fargo, Kindred, Lisbon and Valley City. We do have a curbside and walk-up dropboxes available if you wish to still pay your bill in person.
There are many options to do business with Cass County Electric Cooperative remotely. We are discouraging members from visiting the office to keep our employees safe, instead use our online options to help you with your electric service account.
If you haven’t done so, sign up for your online account and download the Cass County Electric Mobile App today. Some of the features of the mobile app include:
- View and pay your bill
- Make a payment arrangement
- Report an outage
Other ways to contact us:
- Email us: email@example.com
- Call us toll-free: 1(800)248-3292
- Visit us online – www.casscountyelectric.com
- Download our mobile app: www.casscountyelectric.com/mobile-app
- Connect with us on social media https://www.facebook.com/CassCountyElectric/
Our commitment to our consumer-members has never been stronger. Cass County Electric will continue to monitor the COVID-19 pandemic and will follow recommendations from the State of North Dakota and federal authorities. For more information, please see our website for our FAQ- www.CassCountyElectric.com/COVID-19-FAQ
Headquartered in Fargo, North Dakota, Cass County Electric Cooperative is a not-for-profit, member-owned electric distribution system. Serving more than 50,000 member accounts in 10-counties in southeastern North Dakota. Cass County Electric Cooperative has five service centers in Fargo, Kindred, Valley City, Lisbon, and Arthur, North Dakota. Cass County Electric Cooperative’s wholesale power supplier is Minnkota Power Cooperative.
For more information, contact:
Manager of Communication and Public Relations
Phone: (701) 356-4535
3312 42nd St S, Suite 200, Fargo, ND 58104