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Bill Credit

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Getting your $10 or $20 bill credit is easy!

Just log in to your account and update your billing settings. Then watch for a credit on your account and enjoy the savings.

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Paperless billing

Online account (web browser):

  • Log in to your online account (same login credentials as mobile app)

  • Click on My Profile on top menu, then choose Update My Printed Bill Settings

  • Select Turn off Printed Bills and choose Yes to confirm

Cass County Electric Mobile App:

  • Your mobile app and online account credentials are the same

  • Log in to your mobile app account

  • On the bottom right, tap More, then choose Settings and select Paperless Billing

  • Tap the slider button so it shows GREEN to confirm paperless billing.

Once you’ve set up paperless billing we will credit you $10 on your next bill!

If you have any questions about going paperless please call us at 701-356-4400. The Cass County Electric online account access is powered by SmartHub which is user-friendly and it lets you manage all aspects of your account from a computer or a mobile device. Some of its features include making a payment, reporting an outage, and viewing electric usage 24/7.

Autopay

Online account (web browser):

  • Log in to your online account (same login credentials as mobile app)

  • Select the Billing and Payments tab and then choose Auto Pay Program

  • Under Actions click or tap Sign up for Auto Pay and select Bank Account

  • Accept the "Terms and Conditions"

  • Enter your Bank Account Information. Select Agree

Cass County Electric Mobile App:

  • Your mobile app and online account credentials are the same

  • Log in to your mobile app account

  • Bill and Pay tab and Autopay Program

  • Click on plus sign to add new payment method

  • Choose Bank Account, enter Account Information

Once you’ve set up autopay we will credit you $10 on your next bill!

To receive the autopay bill credit, your account must be linked to a checking account. If you have any questions about autopay please call us at 701-356-4400. Bill credit will show up in the following calendar months bill.

mobile app

The Cass County Electric mobile app will make managing your account easier!

  • 24-hour access to account(s)​

  • Monitor usage in hourly, daily, weekly, monthly, and yearly graphical formats​

  • Receive a monthly notification when we generate a new electric bill​

  • Access current and historical billing and payment information​

  • Manage payment options

  • View and report outage status and service issues​

  • Access quick links to our Highline Notes, community events calendar, social media accounts, and more​

 

Download the Cass County Electric mobile app to manage your account from the palm of your hand.

Tap the appropriate app store to download and install the Cass County Electric mobile app.

Google Play Stpre
App Store
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Is Your Power Out?

View Outage Map Report Outage: 701-356-4400 Mobile App for Android Mobile App for iOS
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Contact Us

Address: 4100 32nd Ave. S. Fargo, ND 58104
Phone: 701-356-4400 or 800-248-3292
Email: info@kwh.com

Office hours:
Monday-Friday
7:30 AM to 4:30 PM

Quick Links

  • Governance & Document Center
  • Co-op Connections Program
  • Capital Credits
  • Operation Round Up

We have an app for that!

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Connect with us!

Cass County Electric Cooperative is an equal opportunity provider and employer.

©2022 Cass County Electric. All Rights Reserved.

  • My Account
    • Paperless
    • Prepay
    • Autopay
    • Cass County Electric Mobile App
    • Understanding Your Bill
    • View & Pay Bill
    • Bill Credit
  • Request/Stop Service
  • Programs & Services
    • Business Accounts
    • Contractor Information
    • Donations
    • Electric Vehicles
    • Time of Day Rate
    • Energy Management Services
    • Heating Assistance
    • Interconnection of Generation Systems
    • Prairie Sun Community Solar
    • Infinity Program
    • Operation Round Up
  • Member Info
    • Outage Information
    • Highline Notes & North Dakota Living
    • Conservation Blog
    • Safety Blog
    • Recipe Blog
    • Capital Credits
    • Co-op Connections
    • New member information
    • Home Energy Adventure
    • Call Before You Dig
    • Grant - Rural Development Finance Corporation
  • Events
  • About Us
    • Career Center
    • Contact Us
    • Board of Directors
    • Energy Sources & Environment
    • Governance & Document Center
    • Rates
  • Youth & Ed
    • Kids Zone
    • Scholarships
    • Youth Tour