Members can expect to receive their bills between the 10th and the 17th of every month.
Your bill is due either on the 20th, 25th or 30th of the month depending on the billing cycle in which your account falls.
*The due date is generally 10-15 days after your bill is generated.
One of our member accounts specialists will work with you to set up an acceptable arrangement for later payment.
Call immediately to set up an acceptable payment arrangement or we can connect you with local agencies for assistance.
Yes, late fees on unpaid balances accrue at a rate of 1.5% with a minimum of $3.
If your account is subject for disconnection, you will receive a notice on your statement with instructions on what to do to keep the account from being disconnected. Additionally, approximately five days prior to your account actually being disconnected, you will receive one more reminder. If we still hear nothing from you, your account can be disconnected without further notice.
Cass County Electric Cooperative accepts payments by cash, check, money orders, Visa and MasterCard.
Cass County Electric Cooperative offers many avenues to make bill-paying convenient for you. Aside from mailing your payment, there are drop boxes at our service centers in Valley City, Arthur, Lisbon, and Fargo.
We also offer online payments through our free ebill service available to our members with access to the internet through SmartHub. Finally, we can process a payment for you over the phone. Simply call our office and one of our member accounts specialists can accept a payment from you from your checking account, Visa or MasterCard.
Cass County Electric Cooperative offers automatic payment through our autopay program. In fact, if you sign up for checking autopay, we will give you a $5 energy credit simply for signing up. We do this because we believe strongly in this payment method.