Watch out for utility scammers

More and more people are being conned out of money and their personal information by people pretending to work for utility companies. At Cass County Electric Cooperative (CCEC), we want to make sure our members know how to identify scammers and keep their information safe.
 

Be on the lookout for:

Unexpected calls or visits 
CCEC representatives will always identify themselves and the issue they are contacting you about when talking with members. If you are speaking with someone unwilling to identify themselves, be cautious.

Immediate payment demands
Your co-op will never demand immediate payment over the phone or email. If you have any questions about your account balance, please go directly to our website or the Cass County Electric app and log in to your member account.

Suspicious callers
If you receive a call from a suspicious area code or caller claiming to be an employee of CCEC, hang up and call the phone number listed on our website or utility bill to verify.

Requests for personal information
Your cooperative will never ask you to share your social security number, bank account information, or credit card information over the phone or email. Don’t give out personal information to unsolicited callers.
 

Emails or texts with suspicious links
If you receive a message that CCEC is going to shut off your power if you don’t pay within a certain amount of time, that is a scam. Do not click any links provided and report the scam to us right away.