Need help understanding a part of your electric bill? Tap on the green information circles to learn what the different parts and pieces mean.
Billing Policies
Members can expect to receive their bills between the 10th and the 17th of every month.
Your bill is due either on the 20th, 25th or 30th of the month depending on the billing cycle in which your account falls.
*The due date is generally 10-15 days after your bill is generated.
One of our member service specialists will work with you to set up an acceptable arrangement for later payment.
Call immediately to set up an acceptable payment arrangement or we can connect you with local agencies for assistance.
Yes, late fees on unpaid balances accrue at a rate of 1.5% with a minimum of $3.
If your account is subject for disconnection, you will receive a notice on your statement with instructions on what to do to keep the account from being disconnected. Additionally, approximately five days prior to your account actually being disconnected, you will receive one more reminder. If we still hear nothing from you, your account can be disconnected without further notice.
Cass County Electric Cooperative accepts payments by cash, check, money orders, Visa, Discover, and MasterCard.
Cass County Electric Cooperative offers many convenient bill-paying options. In addition to mailing your payment, you can use the drop box at our service center in Fargo.
We also offer online payments when you sign up for an online account, download the Cass County Electric mobile app or you can pay over the phone. Simply call our office and one of our member service specialists can accept a payment from you from your checking account, Visa or MasterCard.
Cass County Electric Cooperative offers automatic payment through our autopay program. Sign up for autopay here.
