When CCEC experiences an outage affecting more than 300 services for at least half an hour, our Facebook account will be updated with the available outage information as soon as possible. Please follow us on Facebook for the most updated and accurate outage information.
Even if the outage has been updated on social media, we still need YOUR information. Please report all outages on the Cass County Electric mobile app or by calling 701-356-4400 or 800-248-3292, so that your location can be automatically entered into our outage system – this will expedite your power restoration.
Don’t be concerned if we are unable to answer your call - our Interactive Voice Response (IVR) system uses the phone number you are calling from to log the outage. The quickest way to report an outage and view the restoration process is through the Cass County Electric Mobile App.
Our live outage viewer gives you options to change the underlying map, including satellite images and weather, and view a summary of outage information. The quickest way to see it is through the Cass County Electric mobile app.
Predicted (orange): An estimated amount of people are out of power but not yet confirmed by our linecrews.
Verified (red): Our linecrews have confirmed the outage.
We send you text messages and email notifications for planned and unplanned outages, which is why it is vital that you keep an updated cell phone number and email address on file with us. Text messages for outage alerts, planned outages, and disconnect notifications come from the number 800-248-3292. To update your contact information or add additional information, sign in to the Cass County Electric mobile app or your online account.
Our goal is to keep our outage frequency and duration to a minimum while prioritizing the safety of our linecrews. Our engineering and operations team works diligently to maintain our equipment.