Notice: The new CCEC shortcode for outage alerts, planned outages, and disconnect notifications is 8002483292
Report outages: 701-356-4400
Don’t be concerned if we are unable to answer your call - our Interactive Voice Response (IVR) system uses the phone number you are calling from to log the outage. You can also submit the outage or view your outage status through the Cass County Electric mobile app.
Our newly updated live outage viewer gives you options to change the underlying map, including satellite images and weather, and view a summary of outage information. The quickest way to see it is through the Cass County Electric mobile app.
Predicted (orange): An estimated amount of people are out of power but not yet confirmed by our linecrews.
Verified (red): Our linecrews have confirmed the outage.
We send you text messages and email notifications for planned and unplanned outages, which is why it is vital that you keep an updated cell phone number and email address on file with us. To update your contact information or add additional information, sign in to the Cass County Electric mobile app or your online account.
Our goal is to keep our outage frequency and duration to a minimum while prioritizing the safety of our linecrews. Our engineering and operations team works diligently to maintain our equipment.
